If you’re scheduling a pick-up through customer service, be sure to have all the necessary information ready, such as the shipment details, pick-up location, and preferred pick-up time. Once you have an account, you’ll be able to schedule pick-ups, track shipments, and access other helpful features. If you don’t have an account, you can easily create one by visiting the FedEx website and following the prompts. It’s important to note that if you’re scheduling a pick-up through the FedEx website or mobile app, you’ll need to have a FedEx account. While this might be more time-consuming than using the Ship Manager, it’s a reliable option if you’re unable to access the feature. You can call or send an email to schedule a pick-up of your shipments. Both tools offer the same pick-up scheduling feature, and can be accessed using a mobile device or computer.Īnother option is to contact FedEx customer service directly. One option is to use the FedEx website or mobile app. If you’re unable to access the ‘Schedule a Pickup’ option in FedEx Ship Manager, there are other ways to schedule a pick-up of your shipments. How to Schedule a FedEx Pick-up without the ‘Schedule a Pickup’ Option? Make sure to check the service guide for your specific shipment to see if pick-up is an option. For example, if you are using FedEx Ground, the pick-up service may not be available in all areas. It’s important to note that the ‘Schedule a Pickup’ option may not be available for all FedEx services. If none of these steps work, it might be time to reach out to FedEx customer service for help. This can sometimes resolve issues with software and browser compatibility. If the issue persists, try clearing your browser’s cache and cookies. Sometimes, a simple refresh can fix any glitches or issues with the software. If your account is registered for the pick-up service, try refreshing your Ship Manager interface or logging out and logging back in. You can do this by logging into your account online or contacting customer service. First, check that your FedEx account is registered for the pick-up service. If you find that the ‘Schedule a Pickup’ option is missing from your FedEx Ship Manager menu, there are a few troubleshooting steps you can take. Troubleshooting Steps to Fix ‘Schedule a Pickup’ Option in FedEx Ship Manager In this case, you may need to contact FedEx customer service to have the feature re-enabled. It’s worth checking with FedEx to see if there are any updates or changes that could affect your access to this feature.Īdditionally, if you have recently made changes to your account, such as updating your billing information or changing your shipping preferences, it’s possible that the ‘Schedule a Pickup’ option may have been temporarily disabled. Sometimes, updates to the Ship Manager might result in the removal or relocation of certain features, including the ‘Schedule a Pickup’ option. This could be due to a technical glitch or outdated information on your account.Īnother common reason why the ‘Schedule a Pickup’ option might not be showing up is that there could be an issue with the software. One of the common reasons is that your FedEx account might not be registered for the pick-up service. There are several reasons why the ‘Schedule a Pickup’ option might be missing from the FedEx Ship Manager menu. Common Reasons Why the ‘Schedule a Pickup’ Option is Missing With this feature, you can set up the shipment details once and then have them automatically scheduled for future dates. This is particularly helpful for businesses that have regular shipments to the same locations. This saves time and reduces the risk of errors that can occur when manually filling out forms.Īnother useful feature of FedEx Ship Manager is the ability to set up recurring shipments. In addition to the ‘Schedule a Pickup’ feature, FedEx Ship Manager also offers the ability to print shipping labels and customs documentation directly from the platform. The tool comes with a range of features, including the ‘Schedule a Pickup’ option, which allows you to schedule a pick-up of your shipments directly from the Ship Manager interface. It allows you to create, track, and manage your shipments using a single platform. Understanding FedEx Ship Manager and its FeaturesįedEx Ship Manager is a comprehensive tool for managing your shipping needs. In this article, we’ll discuss the reasons why the ‘Schedule a Pickup’ option might be missing, and what you can do to fix it. This can be frustrating, especially if you have a busy schedule and need to arrange for a pick-up of your shipments. If you’re a regular user of FedEx Ship Manager, you might have noticed that sometimes the ‘Schedule a Pickup’ option is missing from the menu. Why Doesn’t the ‘Schedule a Pickup’ Option Show Up in My FedEx Ship Manager?
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